SMS Terms & Conditions

This Privacy Policy explains how Shiny Homes Inc. (“we,” “us,” or “our”) collects, uses, and discloses information about you in relation to our website, customer communications, text message marketing program, and email marketing outreach campaigns (collectively, the “Services”).

We collect various types of information from and about you, including:

• Information You Provide Directly: We collect your name, phone number, email address, and property address when you sign up for our communication programs, request a complimentary roof assessment, or fill out a form on our website.
• Communication History: When you send or receive messages via our text messaging or email channels, we collect your messaging history, email interactions, and any information included in those communications.
• Automated Technologies: We may collect information about your interactions with our website and emails using cookies, tracking pixels, or similar technologies to improve your user experience and monitor campaign performance.

We use your information to operate, maintain, support, and analyze our customer outreach programs. Specifically, we use this data to:

• Deliver promotional text messages and automated email marketing sequences.
• Schedule, coordinate, and confirm complimentary residential roofing health assessments.
• Enhance our service features, personalize your experience, and track the effectiveness of our marketing campaigns.

We use trusted third-party platforms to manage customer communication, data processing, and business operations. For the purposes of these services, these platforms act as our service providers and data processors:

• Apollo.io: Used as our primary data processor for executing and managing our automated email marketing sequences and outreach compliance.
• Launch Control: Used as our SMS service provider and data processor for our text message marketing program.
• RingCentral: Used for managing day-to-day telecommunications and live consumer responses.
• monday.com: Used as our internal Customer Relationship Management (CRM) platform to securely store and organize lead status and property data.

We may share or disclose your information with the service providers listed above solely to help us operate our business and communicate with you. We may also disclose your information if required to comply with applicable laws, enforce agreements, or protect our legal rights.

Mobile Privacy & SMS Compliance:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We take reasonable, industry-standard administrative and technical measures to protect your information against unauthorized access, loss, or misuse. However, no system can be guaranteed to be 100% secure. We retain your information only as long as necessary to provide our services and comply with our legal obligations.

We make it incredibly easy to control how you hear from us. You have the right to opt out of our marketing communications at any time through the following methods:

• For Text Messages (SMS): You can opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received from us.
• For Email Marketing: You can opt out by clicking the "Unsubscribe" link located at the bottom of our emails, or by simply replying to any of our emails with the word "Stop" or "Unsubscribe." Once requested, your automated sequence will be permanently halted.

If you have any questions about this Privacy Policy, our data practices, or wish to update your preferences, please contact us at:

Shiny Homes Inc.

745 Fox Hunt Ln
231-549-1670
info@shiny-homes.com
shinyhomesinc.com

Connect Via Text → https://shinyhomes.h.trustco.ai

Messaging T&Cs → https://shinyhomes.h.trustco.ai/#termsArea

Messaging Privacy Policy → https://shinyhomes.h.trustco.ai/#privacyArea